Monday, February 18, 2013

Problems Continue

My computer problems have continued...oh, the drama...oh, the pain.

A technician came to the house and installed a new hard drive, which was fine but Of course I did not have a back-up so I lost everything--ten months of stored writing, pictures, files.  I know that my brother-in-law would have been able to at least try to retrieve some of that stuff.  I should have tried to entice him to travel down here!

Now I have no software.  I was sent a disc, but no instruction about how to use it and neither Mike (who is ususally very competent with that stuff) or I (who am hopeless) could get it to run.  That meant another call to Dell Support.  The guy I talked to was very nice and he did not try to sell me anything.  (There is probably a notation next to my name in their files.)  However, the connection kept crashing and we were unable to download anything.  Same thing the next day.  There was a problem with the wireless system used in the park.

I suffered serious withdrawal symptoms not having a computer.  I used Mike's laptop, but it is just not the same--his computer is so old and so slow.  Really, I did not realize how addicted I had become.  The shakes have stopped now and I should make a firm resolution to not get so dependent on a machine again...also to back up files on a regular basis.

Maybe today...

11 comments:

  1. Oh I feel your pain. We have an external hard drive, they're only about $50-60 and we back up all our stuff on that!! I hope you get your problems solved soon!!

    ReplyDelete
  2. Considering your crisis, you are holding up fairly well. How maddening. I had that happen one time. Now I back everything up on relatively cheap flash drives. External hard drive like Muffy suggested might be even better. What is with those support connections? I had the same problem.
    Keep plugging away. Eventually this will all be a bad but distant memory.

    ReplyDelete
  3. I also had the bad experience of losing my stuff. I am not as diligent as I should be backing up my work, but I will not lose everything again. I hope all is working again soon.

    ReplyDelete
  4. I am sorry to learn that this has happened. It takes away some of the trust one puts into this techno world. I too have had moments of loss and the back up was done but then that unit carries the virus that began the whole process so it failed!

    ReplyDelete
  5. Tremendous PIA. How did we get so beholden to these contraptions. You have my sympathies.

    ReplyDelete
  6. So sorry this happened. A question: after Mr. Techie installed the new hard drive, what did he do with the old? You can still retrieve info from it. Ask the company what they did with it, then keep it until your brother can extract what you want from it. I keep my old one in my desk, and when I need something, I ask my son to find it. These stories always remind me to back things up!
    Peace,
    Muff

    ReplyDelete
  7. I have learned my lesson and will be looking into an external hard drive.

    ReplyDelete
  8. We use Carbonite. It doesn't cost all that much and everything is backed up automatically.

    ReplyDelete
  9. As I see it your problem is two fold -- all the stuff you lost AND having internet access withdrawals! It just isn't the same on someone else's computer! Hope things are normal soon. Santa gave me a new external drive for Christmas! Such peace of mind!

    ReplyDelete
  10. I'm so sorry. What a mess. I would recommend an external hard drive and sort ware that backs up onto it every week or so.

    ReplyDelete
  11. To lose everything would be my worst nightmare. I have a backup but I think I should also put the photos on a disc. Good Luck with the software.

    ReplyDelete

I appreciate readers' comments so much. You don't even always have to agree with me.