Skip to main content

ACK!!!

Oh, no!  Oh, No!

My computer crashed.  The hard drive is down or done or whatever.  It is not working and someone has to come to the house to fix it.

I only learned that someone would have to come to fix it after spending a frustrating 45 minutes on the phone with Dell "Support."  I use that term loosely because they were far more interested in selling me various warrenty plans for software, hardware, and maybe even my underwear.  I was so very frustrated that I was in tears.

I usually don't have so much difficulty understanding accents, but, with not being at home, I was using a Skype phone that dropped the call and then my cell phone.  On the other hand, I do have very little tolerance for be given the sales rush.

I am so cranky right now!
Labels:

Comments

  1. Meryl BaerFebruary 12, 2013 at 4:13 PM

    I empathize. I went through an agonizing time with tech support once with some guy in India. Never did fix my computer. Ended up finding a local guy who owns a computer fix-it shop nearby. He even lent me a computer for the couple of days it took to fix mine. And very reasonably priced! Good luck with fixing ours - hopefully it will be an easy, cheap fix.

    ReplyDelete
  2. Arkansas PattiFebruary 12, 2013 at 5:29 PM

    Yikes. I went through one of those calls and ended up having to pay $100 for their fix which did work. I had a really hard time understanding their accent.
    I agree with Mercyn, find someone local. I have been really lucky in that respect. If you can, ask some one who lives there who they use.

    ReplyDelete
  3. SextantFebruary 12, 2013 at 7:14 PM

    I commiserate. Phone help lines are terrible. Crank away, you have earned it.

    At my age though a warranty on underwear may be useful. Did you find any terms and conditions?

    ReplyDelete
  4. Muffy's MarksFebruary 12, 2013 at 9:02 PM

    Oh you poor dear. I hope you get the computer problems solved soon. It is so frustrating when things don't work right! (((hugs)))

    ReplyDelete
  5. BarbFebruary 12, 2013 at 10:51 PM

    My husband had a terrible experience with Dell. He won't buy one again. Hope yours is fixed without more pain.

    ReplyDelete
  6. MargaretFebruary 12, 2013 at 10:55 PM

    I would be just as frustrated. Those warranty plans for underwear are so full of holes!

    ReplyDelete
  7. RianFebruary 13, 2013 at 9:36 AM

    Oh, so sorry, Olga. Talking on the phone with tech help is very wearing. I usually get a headache - even if the person is very friendly and helpful. We have always had Dell, but we use the Geek Squad at Best Buy for tech help. We've had good luck with them here, but you never know...

    ReplyDelete
  8. ~Kc WaddellFebruary 13, 2013 at 11:47 AM

    Oh I feel your pain! And as for Dell -- customer service really does seem to have died. Last year when I replaced mine I went HP as Dell had been so helpful in the past!

    ReplyDelete
  9. Sally WesselyFebruary 13, 2013 at 7:59 PM

    Frustration! I would be in the same state that you are in. Good luck.

    ReplyDelete
  10. UnknownFebruary 15, 2013 at 4:29 PM

    Oh I feel your pain! Been there, done with Dell, this is my last Dell computer. Good luck with it!

    ReplyDelete
  11. TomFebruary 17, 2013 at 10:33 AM

    We've all experienced a trip to hell, when we called customer service at Dell.

    My experience was several years ago, and I thought they'd gotten better. Apparently not. I now buy all my computer equipment from a local guy. It's a little more expensive, but he gives good and often free customer service.

    ReplyDelete
  12. Jenn JilksFebruary 17, 2013 at 7:51 PM

    You have to go Mac! Best of luck!
    Cheers from Cottage Country!

    ReplyDelete

Post a Comment

I appreciate readers' comments so much. You don't even always have to agree with me.

Popular posts from this blog

It's TIme

 It's been a while since I have posted anything and even my reading your posts is falling by the wayside. I am in Florida now. I have a yard where little attention was spent on landscaping for the past years so I am slowly and (somewhat) methodically addressing that. I also volunteer to work at the pollinator garden and the edible garden I helped install at the UU grounds and I took over the volunteer job of cleaning out the overgrown community garden by my neighborhood mailboxes. The neighbor who was doing that got sick and could no longer attend to it. It's a bigger job than I'd thought at first -- not only overgrown with weeds, but the plants that are wanted there are in life and death competition for each others' spaces. And two walks a day, morning and evening, so Levi can keep up with addiction to canine social media and a daily rousing came of stick or ball midday take up another chunk of my time. I have a weekly meditation group that I co-facilitate, and my own ...
10 comments
Read more

New Furniture

 We went shopping for a new couch. I liked this one, the first store we went to. Of course it would be an impulse to buy the first one so we trekked around to other stores -- something we liked more, a better deal? No surprise that we ended up going back to that first store the next day and purchasing that couch for our living room. Also a matching love seat for the den where we watch TV. Because I had replaced my old love seat with two recliners. We couldn't keep three households worth of furniture after all. Well, my recliner was not big enough to accommodate both Levi and me. Poor boy had to watch TV from his bed on the floor. There! This is much better! Spoiled much? The little tail on the floor belongs to his toy squirrel, Buddy. It's like having a toddler with the need to be picking up toys or risk tripping over them. But his very favorite play thing is that bathmat that can be found anywhere but the bathroom floor.
10 comments
Read more

Walking

 I have always been a walker. Now that I have a high energy dog there is no excuse for not getting out there. And the weather is not an interfering factor here. Early morning and early evening are our preferred times so even when it gets hot we should be okay. We can get quite a long walk going around the neighborhood, greeting neighbors out working in their yards or walking their own dogs. But the landscape changes quickly just beyond the confines of the housing developments. It could be described as natural Florida or as sites of future housing developments. I do prefer the first option. And I really enjoy being out in natural areas so I often opt to head to a nature setting. I would have liked to put a picture here. Unfortunately my iPhone has made a unilateral decision. It will no longer be sending my photos to my computer. Why? I have no idea. However, we may be walking along happily enough -- me listening to the birds or trying to identify wildflowers and other plants while L...
10 comments
Read more